Any Answers

Welcome to Any Answers. This is the place to seek the answers to those burning CRM, Marketing and Customer Management questions and share your expertise with those seeking solutions. If you ask a question, you'll get to rate the best answer. You'll also notice that there are a few different options available when posting a question, for instance you can now upload video or audio files. If you have any queries, please do feel free to contact us.

Looking for the best small to mid-tier CRM software vendors

10/02/2012 - 14:33 - 191 reads

Please support us to identify superior CRM providers in different verticals such as Automotive, Healthcare and Consumer goods.

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Eloqua - Need advice and reference

08/12/2011 - 13:36 - 1988 reads - 1 answer

Looking for companies that have installed Eloqua to get advice

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call centers in the cloud

07/12/2011 - 09:40 - 1809 reads - 1 answer

hi, what are the pros and cons of having a call center 'in the cloud'? would like some feedback from experts.

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Is Social Media making Companies too reactive?

28/10/2011 - 14:02 - 2578 reads - 2 answers
Keith Schorah's picture

Are companies focusing too much on reacting to customers who make noise on twitter, rather than proactively improving their overall service?

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Most recommended collaboration tools

27/09/2011 - 09:25 - 2302 reads

I would like to learn of collaboration tools

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I would like some call center metrics

09/09/2011 - 08:39 - 2050 reads

I'm seeking some advice on what metrics are most recommended for the call center.

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PORTFOLIO ANALYSIS

29/08/2011 - 08:30 - 1579 reads

How to evaluate investment portfolio

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Do you have any recommendations for speech and text analytics tools

18/08/2011 - 09:18 - 1876 reads - 4 answers

Do you have any recommendations for speech and text analytics tools

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Which is THE best

11/07/2011 - 14:18 - 2666 reads - 2 answers
Bobdhunter's picture

Which is the best Social Media Site...Google+ or Facebook???

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Contingency Planning in CRM

30/06/2011 - 13:28 - 3042 reads
archwarui's picture

Are there prior recommendations to handling emergencies in CRM?

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