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Changing customer contact number strategies
Posted by Tibor Kazimir on Tue, 09/06/2009 - 15:53
Hello I would like some assistance. Does anyone have any experience with changing strategies for customer contact phone numbers - for example changing from multiple lines to one consolidated number with key option presses or moving from freephone to low-call numbers - and if so what was the impact of this?
Thankyou
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