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I'm exploring options with integrating Verint as a WFM tool and Salesforce as the existing CRM. Anyone have experiences or feedback to share?
We're running a Twitter Q&A on the subject of personalisation and want to know your thoughts on the benefits and the issues surrounding it.
We're after some of your favourite content marketing examples.
Please fill in this survey. It takes just a couple of minutes. Thanks a lot.
We are considering utilizing this metric in the future and I'd love any insight you may have.
We're seeking examples of customer journey maps to help members.
What are the most recommended marketing qualifications?
Customers are increasingly demanding a tailored, personalised experience with brands, but with privacy such a sensitive issue, when does 'personal' become 'creepy'?
There are different options available for you to get your website mobile commerce ready - which is most appropriate?
Do you provide web self-service to your customers? If so, how do you measure the ROI/performance of your web self-service solution?