Community

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1,473 reads
1 comments
08 August 2014

There are different options available for you to get your website mobile commerce ready - which is most appropriate?

1,791 reads
1 comments
10 July 2014

Do you provide web self-service to your customers? If so, how do you measure the ROI/performance of your web self-service solution?

2,625 reads
2 comments
23 May 2014

How has your business improved its online experience for customers?

4,947 reads
4 comments
18 April 2014

I need a customer chat support software which support salesforce CRM

2,552 reads
0 comments
16 April 2014

What do you nominate as the best customer loyalty programme presently running?

4,021 reads
4 comments
13 March 2014

What search optimisation and paid search tools do you recommend?

3,671 reads
5 comments
06 March 2014

I am an online academic adviser

3,261 reads
5 comments
06 February 2014

Do businesses focus too much attention on pleasing all customers rather than targeting the right ones?

2,262 reads
0 comments
05 February 2014

Has your organisation rolled out speech analytics in its contact centres? If so, what advice can you share?

3,698 reads
7 comments
10 January 2014

Can a live chat application drive traffic to our website? If any have experience about live chat then suggest me best chat app.

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