Stop Doing Dumb Things to Customers

 Sadly I’m not talking chicken jalfrezi. Currys, the pushy high street retailer has finally pushed me too far.

As some of you know, occasionally news reaches us of customer service tales so woeful we feel obliged to write a song about it.

Previously we scribbled a tune for Darren about his shocking BT broadband experience. The BT customer service people appreciated the chance to get involved and help out. Shame their CEO didn’t feel quite the same way.

 Oh dear. I feel a mix of awkward and angry. If Keira wasn’t at school, she’d probably suggest I’m feeling a combination of both words, angward. Why? Well I’ve just tried (and eventually succeeded) in cancelling a subscription to Virgin Whine.

 I spent last week working away from home. Stayed in three very different hotels. A small family run place in York, a (dump of) a chain hotel in Glasgow, and a recently refurbed independent hotel also in Glasgow.

 There’s a small bubble of fear rising over Carshalton. Carole and Keira are off camping for a week and I’m being left to my own devices. I can come home as late as I like, go for bike rides when the mood takes me, play my music loud. What’s not to like?

Over breakfast this morning Keira shattered my illusions of freedom with 8 short words: “You have to look after the guinea pigs”. Stunned silence. Oh crap. I do.