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Virgin Whine

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 Oh dear. I feel a mix of awkward and angry. If Keira wasn’t at school, she’d probably suggest I’m feeling a combination of both words, angward. Why? Well I’ve just tried (and eventually succeeded) in cancelling a subscription to Virgin Whine.

Last month I tried one of these voucher offers. I got £40 off a mixed case so it only cost me £47, just under £4 a bottle (a little over £7 without the offer). Sounded good. Oh, and there were no strings attached. There would be the small matter of a case every quarter being picked and delivered to me, but I can either send it back if I don’t want it, or cancel the order. I think they call this inertia marketing?

I placed the order. It wasn’t easy, the system got a bit confused by the voucher code, and in the end I had to phone my order through. Not great, but not bad. I’m getting £40 off so maybe I should expect a little glitch or two. The delivery was fast, I appreciated that.

I tried the wine. It’s….not bad. Not bad at £4, but for £7, I’m thinking maybe I can do better down my local shops?

Then I started to get bombarded with emails inviting me to buy more and more wine. They did say something about drinking responsibly but come on folks, you’ve only just dropped off 12 bottles, steady on. I logged back onto Virgin Whine to turn off the torrent but it wasn’t clear how to do this and if I did, would that mean cutting off all correspondence?

If you'd like to know how the experience unravelled, feel free to read on.

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