Informative Insights Intuitively Inspired through Innovative Initiatives.

 Food for thought...

Have you considered how powerful a like button on Facebook can be in relation to SCRM, and value co creation?

Recently, Walmart initiated Crowdsaver based on the model used by Group On, which is a price discount group buying platform that enables participants to purchase things at a highly discounted price if enough participants comply.

 I consider myself a social customer. But what does that really mean? “To be” a social customer. What do you have to “do” to “be” one?