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Gartner: Mobile analytics to boost business intelligence growth
Gartner: Business intelligence demands cultural transformation, not just IT
SAP launches business intelligence app marketplace
Is data the new creative?
Informatica targeting greater public sector awareness
IW10: Data matters 'even more' in the post-Great Recession era
Turning customer interaction into profitable business: Quocirca report
British Transport Police driven by business intelligence
Gerd Leonhard: Five customer engagement predictions from a futurist
CloudForce: Salesforce.com's 2012 UK data centre set to open up British public sector Cloud prospects
Business intelligence: Six steps to failure, six steps to success
Retail banks turning to customer intelligence systems
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What does omnichannel mean?
How to kick-start conversations with your customers
A third of customers take to social to vent service frustrations
The impact inconsistent customer service has on customer satisfaction
Omnichannel: New service buzzword, same service problems
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