a Sift Media publication

collaboration

Winter of content for Huddle as collaboration snowballs

24/01/2012 - 15:07

Huddle's Simon O'Kane talks to MyC about why collaboration is gathering pace and where Huddle fits in the increasingly crowded vendor space.

Six social media lessons from 2011

12/12/2011 - 00:06

MyCustomer.com looks back at some of the major developments in business use of social media over the past 12 months.

Social technologies revolutionising service, product development and HR

29/11/2011 - 00:12

Social technologies within the business can have particular impact on customer service, product development and human resources, IBM reveals.

Revolution or evolution: What would Darwin say about the social enterprise?

28/11/2011 - 00:27

Many enterprise technologies claim to be revolutionary. But is that really the best way to institute organisational change? David Lavenda explores.

Social CRM meets Enterprise 2.0: Social Business becomes Business as Usual?

23/11/2011 - 23:03 - 4 comments

Is Social Business simply SCRM + E2.0? Or is there more to it? Mark Walton-Hayfield investigates.

Business transformation, social CRM, E2.0 and ACM

23/11/2011 - 12:11

Mark Tamis explains why businesses will have to evolve from fear of change to creating value with customers - and how social CRM could be the first step.

CRM users demanding more sophisticated tools to boost sales

21/11/2011 - 00:27

customer_CRM_software_data_information_marketing_service_social

Users of CRM applications are embracing much more sophisticated functionality to boost their sales and marketing success.

Digital transformation requires business evolution not revolution - study

21/11/2011 - 00:18

Human factors are to blame for the fact that two thirds of global enterprises are failing to evolve into digital enterprises, new research has found.

Tibco launches collaborative analytics platform

17/11/2011 - 00:08

Tibco Software has launched a new version of its analytics platform that sets out to simplify sharing of analytic applications and dashboards.

Salesforce.com unveils Do.com collaboration service based on Manymoon

11/11/2011 - 00:11

Salesforce.com has unveiled a new task and project management service, billing the launch as the closest it's come to a consumer product.

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