CRM

FTC restrictions on behavioural tracking cause concern for CRM

Marc Benioff: "There are a lot of ignorant people out there"

NetSuite's Nelson airs his laundry, delivers SAP smackdown

RightNow CMO: "Nobody wants to hear about CRM anymore"

- 7 comments

SAP accepts liability in Oracle copyright case - but argues damages

Microsoft and Salesforce.com settle patent spat

CRM tops tech spending priorities for CIOs

SAP beefs up Business ByDesign to boost SME attraction

- 1 comment

Gartner: Quarter of CRM revenues now via on-demand delivery

Social search and analytics essential to solving CRM shortcomings?

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