CRM

RightNow CMO: "Nobody wants to hear about CRM anymore"

SAP accepts liability in Oracle copyright case - but argues damages

Microsoft and Salesforce.com settle patent spat

CRM tops tech spending priorities for CIOs

SAP beefs up Business ByDesign to boost SME attraction

Gartner: Quarter of CRM revenues now via on-demand delivery

Social search and analytics essential to solving CRM shortcomings?

The eight step survival guide to buying/implementing CRM software

SAP preaching Cloud evolution, not revolution

Microsoft squares up to Salesforce.com with new CRM marketplace

CRM technology and the customer experience: Sweethearts or strangers?

Oracle product roadmap causing customer concern?

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