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Exploring value exchange: Can we put a price on data?
Many marketers still trying to make digital media meaningful
From hoarding to sharing: CRM and the democratisation of data management
Rethinking value exchange: Consumers trust us with their data - how do we repay them?
Leading brands join Govt programme to release data back to consumers
Emailvision announces first SaaS campaign management solution with integrated intelligence
Salesforce.com pledges to free "trapped" data from SAP systems
Data the solution for slowing ecommerce sector
Salesforce.com contributes investment and integration to Box.net
Oracle grows applications and pursues Big Data
Don’t let Frankenstein’s monster trample over your marketing plans!
Big data providing "game changing" insights for digital marketing optimisation
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Using social media to map the consumer journey to the customer experience
First Direct: Six experience lessons from the bank that bucks the trend
Omnichannel: New service buzzword, same service problems
Why aren’t Voice of the Customer programmes proving their value?
Marketing Cloud: The final nail in IT’s coffin?
What does omnichannel mean?
How to kick-start conversations with your customers
A third of customers take to social to vent service frustrations
People are channels too: How staff deliver omnichannel experience
Global thinking: Five tips for multinational digital marketing
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