gartner

Competition ‘heating up’ as CRM software grows 12.5% in 2012

Infographic: CMO spend set to skyrocket in 2013

CRM: Gartner foresees growing SF.com dominance and mobile app explosion

Most social collaboration projects powered by prayer

Gartner: Second-screeners will drive the social TV experience

‘Vast majority’ have a chief marketing technologist – so where's yours?

The big chill: Fear driving businesses into Big Data investment

Customer experience management: CMOs and CIOs need not apply

Cloud and CRM fuelling enterprise software spending through 2014

Gartner names eGain Leader in CRM web service Magic Quadrant

European CRM budgets set to increase in 2013, says Gartner

CRM buyers view the Cloud as "mystery meat" - Gartner

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