IBM

SugarCRM says its new support for IBM’s DB2 database software will help customers enhance their social interactions with colleagues, customers and partners and lower costs.

IBM has expanded its influence in the social business space with the news that it is launching a range of consulting programmes, services and partnerships.

Where are the next CRM superstars going to emerge from? CRM experts share their views on the market.

Social media is becoming ever more influential as a retail channel in its own right and mobile shopping trends will drive cross-channel demands.

IBM says it is poised to exploit the convergence of social networking and mobile markets with new software using a broad range of mobile devices.

IBM has combined two of its e-commerce offerings into a single online analytics package. 



IBM has unveiled a social networking platform that will enable organisations to track and trace social data in real-time.

SugarCRM has integrated its Software-as-a-Service-based CRM offerings with IBM’s LotusLive tools to drive collaboration for marketers and customer service staff.

IBM is expanding its social software family by adding mobile support and a dashboard to enable users to interact with social media content from a single location.

US law firms launch investigation into IBM’s proposed purchase of Netezza over claims that the analytics provider hasn't obtained the best deal for shareholders.