leadership

Is strong leadership the solution to customer woes?

30/10/2009 - 09:53 - 2 comments
Suit
Leadership is on the agenda as organisations look to empower their staff to better serve customers during the recession. Leadership experts including Ken Blanchard and Tom Peters share their thoughts.

Tom Peters: Don't confuse values with profit

07/09/2009 - 08:00
Tom_Peters.jpg
Tom Peters discusses the recent "wretched excess" characterising the corporate world - and how business values will change.

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