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Co-opetition: Microsoft-Salesforce.com partnership doesn't mean the end for Dynamics
Analytics market growth slows as confusion remains over Big Data
Microsoft storms the Marketing Cloud, blasts rivals as “tools of oppression”
Kirill Tatarinov, Microsoft: Everybody is now responsible for CRM
Convergence 2013 swaps secrets and bouncing Ballmer for a bloke called Fred
Microsoft's emergency stop kickstarts Dynamics speculation
Microsoft has marketing automation "edge" with updated Dynamics CRM
The week that reshaped the Cloud: The analysts' verdict
Oracle and Microsoft team up to stamp out rivals
Windows 8 update: How can Microsoft manage its customer discontent?
A Dynamics business is a unified business: Microsoft's CRM mantra
Moxie continues Microsoft collaboration with Lync integration
How to measure the ROI of personalisation
Why is Amazon launching a physical store – and what will it mean for retail?
Why is the customer journey so complex and what does it mean for business?
Customer journey mapping: The opportunities and obstacles
How to create a customer journey map
Is poor case management harming customer experience ambitions?
The myths and realities of modern customer service
How to better manage your marketing agency
K3 Business Solutions helps Connect Distribution plug into the power of Microsoft Dynamics AX
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