Microsoft

Office 365: Ballmer bigs up collaboration and the Cloud - CRM still to come

Microsoft accelerating CRM release cycle as collaboration comes into focus

Microsoft's Skype swoop motivated by video advertising aims

Hard rocking, Twittering and Facebooking make the CRM mix down

Brad Wilson, GM, Microsoft Dynamics: "Cloud-based CRM is pricey"

Collaboration, content and customisation: The trends shaping customer engagement

Convergence: Patagonia and Hard Rock Cafe talk social CRM

Convergence Diary: Microsoft's Mick Jagger and the Cloud

Convergence: CRM, Clouds and the little people

Microsoft and Trillium forge alliance to drive data quality in Dynamics

Microsoft lodges EU complaint over Google search dominance

Bing adds social support

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