mobile CRM

The next Microsoft Dynamics CRM service update will include a new, Cloud-based, cross-platform, native mobile application, the software giant announced this week.

Experts including Paul Greenberg and Shaun Smith nominate 2011's key trends.

Really Simple Systems has launched a mobile friendly version of its award winning Cloud CRM offering.

Gartner's Michael Maoz explains why businesses are failing their customers on mobile devices.

SugarCRM is adding two new subscription formats and a range of a la carte support options for users of its open source CRM applications.

StayinFront has unveiled a mobile sales force automation product for reps in the life sciences market as well as a consumer goods version of its on-demand CRM and analytics offering.

A combination of supply side and demand side trends are dramatically changing the CRM playing field.

SAP is looking to tap into the increasing demand for mobile business solutions by unveiling a Business ByDesign mobile app available on the Apple iTunes store.

RightNow has added mobile support to its CRM offerings in order to enable consumers to interact with brands while they are on the move.

Only by understanding the specific requirements of the mobile workforce will it be possible to meet the strategic objectives of a mobile CRM system.