Oracle

With the RightNow deal now closed, Oracle has become somewhat chattier about its intentions for the Cloud CRM firm.

Oracle's Steve Fearon explains how organisations can build a customer-centric brand through effective customer experience management.

Oracle is squaring up to rival SAP's Hana in-memory technology with its own in-memory database, while also announcing a new version of its retail point-of-service offering.

While RightNow itself is tight-lipped about its future plans post Oracle takeover, industry analysts have continued to pore over the implications and offer their own views.

As RightNow’s customers gathered at the Celtic Manor Resort in Wales this week, there was an elephant in the room – and his name was Larry.

A team of lawyers has been called in to investigate potential shareholder claims against the board of directors of RightNow Technologies after Oracle's $1.5bn swoop.

Oracle has announced that it has reached an agreement to acquire RightNow Technologies for $1.5 billion.

While the emphasis of the early Fusion releases has shifted to HCM, CRM is still playing a major part in the overall thinking at Oracle, says Stuart Lauchlan.

Oracle CEO Larry Ellison outlined the software giant’s take on enterprise social networking, in a move that marks a radical departure away from Facebook-style interfaces.

Benioff's been ousted from OpenWorld, but at least he has a clicker to sign off from his Oracle conference history...