Social CRM | MyCustomer
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Blogs and blog posts
News & features
Gartner reveals the nine social applications CRM users must master
Can you outsource your social media without creating controversy?
Infographic: The psychology of social sharing
How you could be keeping customers happy and service costs low
Infographic: The impact of video for brands
Digital strategy lessons from Lady Gaga
YouTubers are winners - not losers
Infographic: The best ways to engage your social audience
Infographic: How do men use social media differently to women?
Infographic: Social media in the finance industry
Twitter and TV: How should brands respond to multi-screening?
Infographic: How girls are running the social media show
How can gamification support customer and employee onboarding?
Five ways to harness customer advocates to build your business
Affiliate marketing: In-house, agency or network?
The three key steps to community building
How has Admiral Group created a culture of engagement?
Essential Skills Every Marketing Manager Needs
And our biggest issue with customer service is…
Lessons from the leaders: How complaints can improve brand experience
4 Best Practices For Social Media Customer Service
Infographic: What are the top Point of Sale solutions?
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