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Beware the social sprawl: How to consolidate your company's communities
Salesforce.com: Benioff bumps Social Enterprise for the Customer Company
Quarter of corporates to have an enterprise app store by 2017
Goals, champions and roles: Set yourself up for social media success in 2013
How do you 'overservice' your customer - and why is it an advantage?
Social business: The critical role of Cloud Computing
Benioff: "Oracle is the Exadata company, SAP the HANA company, we're the customer company"
SAP could be “dominant player” in social software market
CRM and collaboration applications driving software market growth
Microsoft teams with Moxie to "transform workforce into market intelligence network"
Infographic: Social media and workplace collaboration
IBM: How Big Blue became a social business - how you can too
How to build a search marketing strategy
The top nine social media faux pas: Is your brand socially awkward?
Twitter and TV: How should brands respond to multi-screening?
What will Facebook video advertising mean for marketers?
Can social media save banks from disruptive customer expectations?
HMRC hires marketing guru to "sex up" tax
Is social media confusing customer service?
Anti-social networks: Why are you failing to engage online?
It's a CRM deployment jungle out there!
Facebook to clamp down on spammers
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