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social media marketing
ExactTarget partners with Strutta to deliver social campaigns
App.net: The beginning of the end for social network advertising?
Marketing campaign platform BeeLiked comes out of private beta
How to make the most of Facebook’s Promoted Posts: Tropical Sky
Can (and should) social media marketing be automated?
Infographic: The B2B social marketing universe
Gannett swoops for social media marketing firm BLiNQ Media
Twitter: #Sometimes it pays to be anti-social
Sitecore takes "large minority investment" in social media marketing platform
Reappraising Google+: Five marketing actions that really deliver results
Are brands right to invest in social media marketing?
Has the BBC proved that Facebook advertising is ineffective?
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Using social media to map the consumer journey to the customer experience
First Direct: Six experience lessons from the bank that bucks the trend
Omnichannel: New service buzzword, same service problems
How to kick-start conversations with your customers
Primark: Can a High Street store survive without ecommerce?
People are channels too: How staff deliver omnichannel experience
How to kick-start conversations with your customers
A third of customers take to social to vent service frustrations
Global thinking: Five tips for multinational digital marketing
Is outbound dialling dead and buried?
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