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SugarCRM
SugarCRM sweetens CRM offering with new social capabilties
Larry Augustin: SugarCRM cuts are simplifying for the future and the enterprise
Larry Augustin, SugarCRM: CRM's future is open platforms, not open source
Pure360 integrates with SugarCRM to deliver marketing ROI
Chris Bucholtz, SugarCRM: Oracle's product line uncertainty has opened a window
Chris Bucholtz, SugarCRM: Oracle's product line uncertainty has opened a window
Is Siebel the first giant to be toppled by the rise of SaaS?
IBM’s Siebel defection signifies CRM changes beyond Oracle
SugarCRM upgrades CRM solution and integrates with IBM for social business
Meet the new boss: Is customer experience management the new CRM?
SugarCRM crowned 2012 CRM Madness champion
SugarCRM plots enterprise expansion after netting $33m funding
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Using social media to map the consumer journey to the customer experience
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Omnichannel: New service buzzword, same service problems
How to kick-start conversations with your customers
Primark: Can a High Street store survive without ecommerce?
People are channels too: How staff deliver omnichannel experience
How to kick-start conversations with your customers
A third of customers take to social to vent service frustrations
Global thinking: Five tips for multinational digital marketing
Is outbound dialling dead and buried?
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