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SugarCRM
SugarCRM: "Sales directors don't care about the open source!"
CRM software providers battle for champion in CRM Madness tournament
SugarCRM supports IBM in social business drive
SugarCRM launches new mobile and subscription offerings
SugarCRM: "We’re at the party, now we’ll get the pretty girl to take us home"
IBM integrates SugarCRM into LotusLive
SugarCRM sweet on social and mobile functionality with latest release
Open source or proprietary CRM: Your next big decision?
Sugar Con: Clouds matter, but it's the CRM that really counts for SugarCRM
Interview: Larry Augustin, CEO, SugarCRM
Open source CRM set to go mainstream
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Using social media to map the consumer journey to the customer experience
First Direct: Six experience lessons from the bank that bucks the trend
Omnichannel: New service buzzword, same service problems
Why aren’t Voice of the Customer programmes proving their value?
Marketing Cloud: The final nail in IT’s coffin?
What does omnichannel mean?
How to kick-start conversations with your customers
A third of customers take to social to vent service frustrations
The impact inconsistent customer service has on customer satisfaction
Omnichannel: New service buzzword, same service problems
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