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Infographic: What you need to know about Twitter ads
IBM and Twitter team to support business decision-making with social data
Are we neglecting Generation Y’s channel choices?
Social customer service's challenge: Connecting systems of engagement with systems of record
After numerous false starts... are we entering a new era of social commerce?
10% of digital ad revenue to come from social by 2015 - report
The opportunities and pitfalls of Twitter’s new ‘buy’ button
Major growth anticipated for social contact centres
Why Greggs' logo hijacking proves all brands need a social superhero
Twitter to launch Promoted Videos to boost advertising revenue
Social media marketing warning: Twitter is being overrun by robots
UK retailers failing the secret social shopper quiz
Social media marketing for B2B brands: Pros, cons and practical advice
Customer experience: 10 best practices that separate the leaders from the laggards
Four essential CRM lessons from 2014
Six steps to understanding the digital customer
Are brands making the most of the voice of the customer?
Infographic: Marketing in a smartphone-addicted world
Employee Engagement & ROI: Are Your Employees Happy and Motivated?
Why Mobile is Better at Building your Brand than Desktop
Infographic: Key statistics for high street retailers this Christmas
GRATTERPALM ACQUIRES UNDERWIRED
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