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Twitter swoops for blogging site Posterous
AmEx and Twitter turn hashtags into retail discounts
Ad watchdog clears Snickers in first Twitter ruling
DataSift launches social data platform to drive business insights
Legal case questions ownership of Twitter followers
Social media not a "truly mass media marketing tool" - study
Twitter teams with AmEx to launch self-service advertising platform
Customers shun social media for call centre support - study
Social Media Week 2012: The ultimate social media guide
Twitter analytics tools would drive social investment
New Twitter gives brands more control
Survey explodes myths surrounding social media use
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The cost of doing business: The truth about social customer service
What will Salesforce.com's ExactTarget deal mean for marketing?
Never say Neville again: Service sector responds to The Call Centre
The Queen of Tech Trends Sees Big Things for Social Sharing
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