Company will join hands with Cisco to showcase knowledge-guided omnichannel customer engagement at Europe’s premier call centre conference Sunnyvale...
In the past, cold calling may have been an appropriate option for businesses, but with an average of one third of mobiles either unavailable, turned...
Leading cloud contact centre provider, West, is predicting the end of cold calling in the contact centre as outbound call volumes will continue to...

Brand directory

Adobe logo
Adobe is changing the world though digital experiences. We help our customers develop and...
Alt
Alterian is a leading provider of cross-channel campaign and real time interaction...
Bronto Logo
Bronto Software, a NetSuite company (NYSE: N), provides a cloud-based commerce marketing...
Confirmit
Confirmit enables organisations to develop and implement Voice of the Customer, Voice of...
Genesys logo
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create...
IBM Watson logo
IBM is a globally integrated enterprise operating in over 170 countries. Today IBM UK has...
Microsoft logo
Microsoft Dynamics offers a full range of software focused on delivering business...
Rant Rave Logo
Rant & Rave provides customer engagement solutions with a difference. Created with...
Royal Mail Logo PNG
Royal Mail Data Services is the specialist data business of Royal Mail Group. We’re...
SAP logo
As the market leader in enterprise application software, SAP is at the center of today’s...
SDL
SDL brings your brand to the world, and the world to your brand. We untangle the...
Sugar
SugarCRM enables businesses to create extraordinary customer relationships with the most...
WC
As a leading global provider of hosted customer contact centre and unified communications...
ZD
At Zendesk, our goal is to help bring companies and their customers closer together. We...