92% say customer experience can be linked to revenue Just 47% say their contact centre meets their needs as a customer Only 29% strongly agree they...
Multinational survey also reveals that an overwhelming majority of agents want push-button problem resolution on their desktops Sunnyvale, CA (May 11...
Posted by Bob Hale I’m pleased to announce that, in our first major product launch since reemerging on the market last November, Alterian has just...

Brand directory

Adobe logo
Adobe is changing the world though digital experiences. We help our customers develop and...
Alterian v2
Alterian is a leading provider of cross-channel campaign and real time interaction...
Bronto Logo
Bronto Software, a NetSuite company (NYSE: N), provides a cloud-based commerce marketing...
CMlogo
Comarch is an international software house with a full portfolio of IT products and...
Confirmit
Confirmit enables organisations to develop and implement Voice of the Customer, Voice of...
FR logo
ForgeRock® is the digital identity management company transforming the way organisations...
Genesys logo
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create...
Greenlight logo
We make growth happen! We bring our clients the thinking, skills, technology and thirst...
IBM Watson logo
IBM is a globally integrated enterprise operating in over 170 countries. Today IBM UK has...
Microsoft logo
Microsoft Dynamics offers a full range of software focused on delivering business...
Rant Rave Logo
Rant & Rave provides customer engagement solutions with a difference. Created with...
redk
At redk, we work to establish long-term relationships. We want to add value to your...
Royal Mail Logo PNG
Royal Mail Data Services is the specialist data business of Royal Mail Group. We’re...
SAP logo
As the market leader in enterprise application software, SAP is at the center of today’s...
SDL
SDL brings your brand to the world, and the world to your brand. We untangle the...
Sugar
SugarCRM enables businesses to create extraordinary customer relationships with the most...
WC
As a leading global provider of hosted customer contact centre and unified communications...
ZD
At Zendesk, our goal is to help bring companies and their customers closer together. We...