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Welcome to the MyCustomer.com customer intelligence area. We have collected hundreds of related interviews, case studies and downloads to bring you everything that you need to know about gathering and using customer data - from the strategic planning through to the solutions required to execute your initiative.
This area incorporates everything to do with the collection and use of customer intelligence, including databases, data mining tools and market research.
Neil Davey
Editor
editor@mycustomer.com
Download of the week
Special report - How to choose the right CRM software and supplier By DMC SoftwareWithin this guide you will find many useful ideas, hints and tips that will help make your task easier and your choices clearer.
Looking for a solution?
Our online directory provides a comprehensive list of suppliers in all fields of Customer management. From software to consultancy, if you are looking for a solution, click here.
Our online directory provides a comprehensive list of suppliers in all fields of Customer management. From software to consultancy, if you are looking for a solution, click here.
Customer intelligence
Strategy feature
Who owns business intelligence? John Stokdyk explores the territorial imperatives of business intelligence and performance management with Microsoft BI strategist Bruno Aziz. more...Solutions feature
Business intelligence on-demand: Lucid analytics for a new era? Business intelligence and analytics have been overlooked by the software as a service revolution to date. Enter LucidEra - aiming to be to business intelligence what Salesforce.com is to CRM. more...Latest customer intelligence features
more...MyCustomer.com July competition
Email editor@mycustomer.com with your name and postal address for a chance to win a copy of Smith and Raspin's book 'Creating Market Insight'. Competition closes July 31. Winners will be randomly selected and notified after the closing date.Latest customer intelligence discussions
| 25 Jun | What CRM Package do you use? |
| 25 Jun |
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What CRM Package do you use? |
| 19 Jun | Customer Feedback Software |
Latest downloads
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