Experience

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The new Customer Experience Excellence Centre (CEEC) report from KPMG Nunwood has shed light on the gulf between UK and US brands, while...
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eConsultancy just put out a guide around customer experience best practices , some of which are detailed in this blog post. Two stats...
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Clarabridge is one of a handful of companies that have revolutionised customer experience management, by providing an enterprise-grade...
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Ask his most ardent of followers, and they’ll say that Nostradamus predicted events for the modern world with an uncanny degree of accuracy...