![Stuart Lauchlan](/files/siftmedia-mycustomer_images/photos/slauchlan_02_small.jpg")
All things change, but few sectors of the IT industry have changed so radically in the past 12 months as the customer relationship management (CRM) sector. This time last year, we were awaiting the closure of the Oracle PeopleSoft battle royale; this year we’re watching and waiting to see what happens now that Oracle - in its new guise as predator and consumer of second-hand software firms - is set to gobble up arch-rival Siebel.
Strange and interesting times
Posted by MyCustomer in Customer intelligence, Customer experience, Marketing, Technology on Tue, 15/11/2005 - 16:20
Tweet
To read the rest of the article you'll need to register a free MyCustomer.com account
With your free account you'll have access to all the articles, get downloads from our extensive library quickly, receive weekly CRM technology and strategy email bulletins and it only takes a minute to set one up,
click here to register
If you're already a member and have forgotten your details click here for a reminder
- login or register to post comments
- Add to a social bookmarking site
