![Stuart Lauchlan](/files/siftmedia-mycustomer_images/photos/slauchlan_02_small.jpg")
This week's Channel 4 documentary on data theft in Bangalore call centres has caused a major storm with dire predictions that the offshore contact management industry might be fatally undermined in India.
Offshore call centres: Shooting the messenger!
Posted by MyCustomer in Customer intelligence, Customer experience, Marketing, Technology on Thu, 05/10/2006 - 23:05
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