Podcasting for customer gain

Podcasts are just a gimmick, right? They're the digital equivalent of those newsletters that used to be printed off in garden sheds by enthusiasts and fan boys who wanted to share their wisdom with the world.

Apple and iTunesWrong. Podcasts, in common with blogs, wikis and RSS feeds, are developing into powerful tools for the B2B marketer and for customer outreach in general.

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