By Jennifer Kirkby, business analyst and consulting editor
![Jennifer Kirkby](/files/siftmedia-mycustomer_images/photos/jennifer_kirkby_meeteds.jpg")
CSR is a customer service.
In a recent interview Tesco CEO Terry Leahy espoused the belief that organisations should help customers make a contribution to climate change through the products and services they offer.
To read the rest of the article you'll need to register a free MyCustomer.com account
With your free account you'll have access to all the articles, get downloads from our extensive library quickly, receive weekly CRM technology and strategy email bulletins and it only takes a minute to set one up,
click here to register
If you're already a member and have forgotten your details click here for a reminder
