Saleforce.com customers are very enthusiastic adopters of software as a service (SaaS), says a survey of customers and prospective customers carried out by Ovum analysts at a Salesforce.com event in March 2007.
Among existing customers, 51 percent were happy to be described as ‘converts’, while 41 percent chose the next level down, ‘fairly positive’. Only eight percent described themselves as ‘neutral’, and none were ‘cautious’ or ‘negative’.
