Special Report: Microsoft's Ray Ozzie on software plus services

Ray Ozzie

By Stuart Lauchlan, news and analysis editor

One of the tipping points in Microsoft’s development as a company was Bill Gates' infamous Pearl Harbour Day memo to staff, conceding he’d got it wrong over the internet’s potential as a computing platform and putting them on a ‘war-footing’. The end result was the ‘nuking’ of Netscape and the domination of Internet Explorer.

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