By Stuart Lauchlan, news and analysis editor
Microsoft gave its first proper glimpse of the software as a service (SaaS) version of Dyamics CRM this week – and promptly served notice to its rivals that it’s planning a price war to win hearts and minds.
To read the rest of the article you'll need to register a free MyCustomer.com account
With your free account you'll have access to all the articles, get downloads from our extensive library quickly, receive weekly CRM technology and strategy email bulletins and it only takes a minute to set one up,
click here to register
If you're already a member and have forgotten your details click here for a reminder
