Analysis: will the iPhone ring up success for CRM?

The Apple iPhone is set to become the must-have accessory on both sides of the pond, but could it also be the must-have platform for CRM vendors?

By Stuart Lauchlan, news and analysis editor

With the iPhone flying off the shelves in the US, it was inevitably only a matter of time before CRM vendors started talking about providing business applications for what has been seen to date as an almost un

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