What is a NORMAL customer experience for a B to B business?

We’ve discovered that companies want to be able to assess themselves against “normal” practice as well as “best” practice. That’s why we need your help with our survey. From the point of view of a business customer what is “normal” practice in your experiences with suppliers?

Before completing the questionnaire please think of an important supplier of products or services that your business deals with. You will need to be able to answer some questions about your working relationship with them.

Enter your email address at the end of the survey if you want a copy of the results.

Click the link below or copy it to your browser to complete the survey.

http://www.surveymonkey.com/s.aspx?sm=loxIeJouIo0O0yfQeU38TA_3d_3d

Thank you again for your help and support.

regards
Malcolm

malcolm.wicks@Simpleplans.co.uk
0118 989 1107

Malcolm Wicks