EDS and BSkyB are squaring up in court over claims that the systems giant deliberately misled the broadcaster when it pitched for a CRM services contract.
BSkyB has accused EDS of making a "deliberate, cynical and dishonest" pitch for the £48 million contact, signed in 2000. The broadcaster subsequently terminated the agreement in March 2002 and claims to have spent £170 million on a replacement customer relationship management system.