RightNow Technologies has issued its latest release which includes a number of features designed specifically to integrate CRM data with and enhance the public-facing parts of a company's web presence.
RightNow November '07 – the first use of the new date naming convention for releases - introduces new homepage layouts and redesigned customer and supplier portals, as well as extended language support for 12 additional, mainly Eastern European, languages including Russian, Romanian, Lithuanian and Greek.
A new knowledge syndication widget offers the ability to surface relevant informa