![Focus: Customer - By Lior Arussy](/files/siftmedia-mycustomer_images/photos/lior_arussy_logo_lrg.jpg"){kind=logo}
The average call centre employee handles 40 calls a day and 10,000 calls annually. These calls represent some of the thousands of daily choices this employee has the opportunity to make every year.
Creating organisational excellence through customer experience
Posted by MyCustomer in Customer experience on Tue, 04/03/2008 - 11:47
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