Customer service has always been a key differentiator for businesses. However, in tighter economic conditions, customer service is a critical competitive battleground. But what do customers expect from their customer service experiences? In association with Vox Pops International, MyCustomer.com delivers the first in a series of video voxpops, where the general public shares its thoughts on key issues relating to customer service.
Video voxpop: What is good customer service?
Posted by MyCustomer in Customer experience on Fri, 30/05/2008 - 10:31
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