Jobs boards are bursting with advertisements for customer relationship management positions. So what roles and skills are in demand - and what new job titles are appearing?
By Neil Davey, editor
There was a time when a job in the 'world of customer' meant either working in sales, marketing or customer service.
To read the rest of the article you'll need to register a free MyCustomer.com account
With your free account you'll have access to all the articles, get downloads from our extensive library quickly, receive weekly CRM technology and strategy email bulletins and it only takes a minute to set one up,
click here to register
If you've already a member and have forgotten your details click here for a reminder
