Last month the general public told us which companies they thought provided quality customer service. But there are plenty who fail where these succeeded. In association with Vox Pops International, MyCustomer.com delivers the third in a series of video voxpops, where the general public shares its thoughts on key issues relating to customer service. In this video, members of the public are asked: who provides poor customer service - and why?
Video voxpop: Who provides poor customer service?
Posted by MyCustomer in Customer experience on Mon, 04/08/2008 - 09:37
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