Continuing MyCustomer.com's exclusive coverage from RightNow's international Summit in Colorado Springs, Chris Middleton talks with the software as a service (SaaS) player's senior executives to discover whether the economic climate is an opportunity or a threat for SaaS.
RightNow Summit report: Innovating in the downturn
Posted by MyCustomer in Customer experience on Wed, 15/10/2008 - 19:57
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