Oracle is aiming to provide more flexibility to users of its latest CRM On Demand release. But what exactly sets it apart from the competition?

By Stuart Lauchlan, news and analysis editor
Oracle is ramping up its Software as a Service (SaaS) ambitions with the 16th release of CRM On Demand, claiming to offer customers more flexibility of deployment and maintenance than 'traditional' SaaS vendors such as Salesforce.com.



