The Holy Grail of marketing is to pinpoint the individual customer so precisely that they feel they are being offered a service rather than a sell. Marcel Holsheimer gives his tips on how technology can enhance this.

By Marcel Holsheimer, Unica
The Holy Grail of marketing is to pinpoint the individual customer so precisely that they feel they are being offered a service rather than a sell. Marcel Holsheimer gives his tips on how technology can enhance this.

By Marcel Holsheimer, Unica
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