Measuring the influence of bloggers on corporate reputation

The corporate world has discovered blogging. There are two diametrically opposed views of it. It is either a phase shift in corporate communications ("Blogs will change your business" Business Week 2nd May 2005) or a new corporate apocalypse "Attack of the blogs" (Forbes 14th November 2005).

Blogging seems to be evolving from a fringe phenomenon into something more widely adopted in society as a whole. Blog search engine Technorati now indexes 22 million blogs.

This white paper sets out to answer questions we are often asked by customers:

  • How important are online commentators to my business?

  • How important are bloggers in particular?
  • Can their influence be measured?
  • If so how?
  • Are bloggers really a unique threat to corporate reputation, as Forbes suggests, or a huge opportunity as Business Week implies?
  • And if so why?

By Market Sentinel, Onalytica and immediate future

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