Avoiding CRM Pitfalls

Does your CRM software work the way you do? Does it work the way your business does? Does it work the way your technology should? Respected firms such as Gartner have recorded failure rates of 55% to 70% for CRM projects; make sure you avoid the CRM implementation pitfalls.

The latest version of Microsoft Dynamics CRM v4.0, has been designed to do exactly these things by adapting to your business and its processes.

Download your free white paper today and aviod the CRM pitfalls

Touchstone Group, in conjunction with Microsoft, will demonstrate how you can:

• Manage and grow your clients and prospects more effectively


• Improve your sales, marketing and customer service processes


• Share and analyse information across your organisation more effectively


• Achieve a low Total Cost of Ownership and rapid Return on Investment


• Avoid common CRM implementation pitfalls