Cap Gemini and HP look to the next generation

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Cap Gemini and Hewlett-Packard have announced the delivery of management solutions supporting IP-based, next-generation telecommunications services. Cap Gemini will provide overall systems integration services, while HP will deliver its solutions for systems support of IP-switching technologies for public networks using Cisco Systems hardware.

The solutions comprise the HP OVC/OEMF (OpenView Communications/OpenView Element Management Framework) solution for service assurance, and OpenView management software and computing technology for these implementations.

The two companies also announced delivery of their first joint project to Swisscom, the largest telecommunications provider in Switzerland. The Swisscom installation manages all alarms for the IP Standard Services data networks serving enterprise customers. Service providers such as Swisscom need advanced management capabilities to provide their customers new IP-based services over packet-switched infrastructures. The HP software framework integrates with existing or legacy management systems, allowing IP-networks to communicate with older network systems already in place.

“Cap Gemini considers HP OVC/OEMF, HP’s carrier-class solution for fault management, as a leading solution for new-generation data networks,” said Alain Gerset, director of market development for Cap Gemini's global telecommunications division. “The HP OVC/OEMF solution scales to handle small to large implementations, and is well suited to ensuring glitch-free operation of the hundreds of thousands of equipment items found in a typical data network.

“We recognise HP as one of the leading vendors of open and network-independent management solutions, and embrace this opportunity to offer this technology to our global telecoms clients,” said Gerset. “In this way, we offer seamless and consistent integration with the various software blocks playing a role in end-to-end business and operations management.”

Jürg Uehlinger, project manager for service management at Swisscom, said he chose the Cap Gemini and HP team and its supporting technology because of the high flexibility of the solution, its focus on service management, and the speed with which Cap Gemini was able to implement it. The HP solution, he said, permits Swisscom to differentiate itself from other service providers, by offering Service Level Agreements with proactive fault-management services.

“HP can address virtually every service-assurance need, integrating management needs for packet-switched data and circuit-switched voice networks,” said Eric Buatois, general manager of HP's Communication Industry Business Unit. “HP is committed to supporting Cap Gemini in management projects for global service providers. Together with our dedicated IT and telecom application vendors, we can empower Cap Gemini with pre-integrated solutions for real-time network viewing and management. This solution positions HP as a key player in the market for end-to-end service-management solutions, regardless of infrastructure.”

This vision, he said, supports HP’s e-services initiative, acclaimed by the industry as a leading vision for the evolution of the internet economy.

The open design of the HP OVC/OEMF architecture allows seamless integration with existing service-provider systems managing network inventory, trouble ticketing and service provisioning. In addition to providing real-time network viewing of Network Operation Centres, the solution allows real-time viewing of the status of services, (such as for a virtual private network using Internet protocols). In this way, data communications clients get more control over the virtual networks they lease from service providers.

HP plans to spin off Agilent Technologies and distribute its shares to HP shareowners by the middle of this year. Agilent consists of HP's test and measurement, semiconductor products, chemical analysis and healthcare solutions businesses, and has leading positions in multiple market segments.

HP has 85,400 employees worldwide and had total revenue of $42.4 billion in its 1999 fiscal year.

Cap Gemini is one of the global leaders in management consulting and IT services. With a workforce of 40,000 in Europe, the United States and the Far East and revenue of 4,3 billion euros in 1999, it is among the world’s largest information technology providers.

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