I wish to switch over to CRM as a profession. I am not sure what kind of training I should undergo and I am not sure of the most popular / widley used CRM software pleas ehelp me. skselvan
The most active markets for CRM are data driven. Banking and Financial Services, Retail, Utilities, travel and growing in many areas like central and local Government.As for what training to undergo, well it depends on what profession you are switching from and what you would like to get involved in. I would think that the CRM Software most widely used is Siebel or Oracle.